Meet Aura
Answer with Aura
Aura is Amaigo's AI voice agent for the calls your firm cannot get to: out of hours, mid-meeting, or when the line is already busy. Built on the same privacy-first engine as Whistle, so the GDPR story your firm bought does not change when the channel does.
Missed-call-to-text
When a call goes unanswered, the caller gets an instant text from your AI assistant. The conversation carries on by SMS: Aura's engine qualifies the enquiry, runs the conflict check, and arranges a callback, so a missed call becomes a qualified lead in your dashboard instead of a voicemail nobody returns.
- ✓ Instant response to every missed call, day or night
- ✓ Same qualification, conflict check and audit trail as the widget
- ✓ STOP always honoured and logged; EU-based SMS provider
Aura answers the call
The full voice agent: Aura picks up, tells the caller it is an AI, listens, qualifies the matter in conversation, and arranges the callback or booking, confirmed by text. We are building this with a small group of pilot firms and an EU-resident voice stack, because a US-hosted voice platform would break the promise everything else here keeps.
- ✓ AI disclosure at the start of every call
- ✓ No call audio stored; text record under your retention rules
- ✓ Pilot pricing agreed with each firm; no minutes surprises
Why Aura is different
The receptionists it competes with cannot make these promises
EU data residency, like everything we ship
Aura runs on the same GDPR-first engine as Whistle. Call audio is not stored; what exists is a text record, governed by your existing retention and transcript decisions.
Discloses it is an AI, by design
Aura tells callers it is an AI assistant at the start of every call, meeting EU AI Act Article 50 the same way the widget does: in the product, not in the small print.
Conflict-aware from the first hello
The same qualification engine asks about the other party and flags conflict watchlist matches before anyone at your firm returns the call.
Human oversight, logged
Every outcome Aura proposes is audit-logged, visible in your dashboard, and reversible by your team. A person always has the final say.
Aura and Whistle share one brain: the widget on your website, the SMS thread after a missed call, and the voice pilot all use the same qualification logic, the same conflict watchlist, and the same dashboard. See what they connect with or the AI transparency notice for exactly how the AI is disclosed and overseen.